Privacy Policy

jlj8 ("jlj8," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the jlj8 online gaming platform. This Privacy Policy ("Policy") describes how jlj8 collects, uses, stores, shares, and protects your personal information when you access or use the jlj8 website, mobile application, and related services (collectively, the "Platform").

This Policy is prepared in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. jlj8 is registered as a personal information controller under applicable Philippine law.

By registering an account on jlj8, accessing the Platform, or otherwise providing your personal information to us, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the jlj8 Platform immediately.

This Policy should be read together with jlj8's Terms & Conditions, which govern your use of the Platform and are incorporated herein by reference.

jlj8 collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

a) Registration & Identity Data

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Email address
• Mobile phone number
• Username and encrypted password
• Residential address (city, province, country)

b) Identity Verification (KYC) Data

• Government-issued ID number (e.g., passport, driver's license, PhilSys National ID, UMID, SSS ID)
• Copies of identity documents submitted for verification
• Selfie or facial image submitted for liveness verification, where required

c) Financial Data

• GCash or PayMaya account reference (masked)
• Bank account details for withdrawal processing (BPI, BDO, Metrobank, and others)
• Transaction history including deposits, withdrawals, and wager records

d) Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration, pages visited, and features used on the Platform
• Login timestamps and activity logs

e) Communications Data

• Records of your communications with jlj8 customer support
• Feedback, complaints, and survey responses you submit to jlj8
• Marketing communication preferences

jlj8 collects your personal data through the following means:

• Directly from you: When you register an account, complete identity verification, make a deposit or withdrawal, contact customer support, or respond to a survey or promotion.
• Automatically: When you access and use the Platform, we automatically collect technical and usage data through cookies, web beacons, log files, and similar tracking technologies. See Section 7 for more details on cookies.
• From third-party payment providers: When you make a deposit or withdrawal via GCash, PayMaya, BPI, BDO, Metrobank, or other supported payment channels, we receive transaction confirmation data from those providers.
• From identity verification services: Where jlj8 uses third-party KYC or age verification services to confirm your identity, we may receive verification results and associated data from those providers.
• From fraud prevention and AML services: jlj8 may receive data from third-party fraud detection and anti-money laundering screening services as part of our compliance obligations.

jlj8 uses the personal data we collect for the following purposes:

jlj8 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable law.

jlj8 processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Contractual necessity: Processing is necessary to perform our contract with you — that is, to provide you with access to the jlj8 Platform, process your transactions, and manage your account.
• Legal obligation: Processing is necessary for jlj8 to comply with applicable Philippine laws and regulations, including anti-money laundering (AML) requirements, age verification obligations, and tax reporting duties.
• Legitimate interests: Processing is necessary for jlj8's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and improving our services — provided these interests are not overridden by your rights and freedoms.
• Consent: Where jlj8 relies on your consent as the legal basis for processing — for example, for sending you marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

jlj8 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to facilitate deposits and withdrawals.
• Identity verification providers: Third-party KYC and age verification services used to confirm your identity and comply with regulatory requirements.
• Fraud prevention and AML services: Third-party providers that assist jlj8 in detecting and preventing fraudulent activity and money laundering.
• Technology and infrastructure providers: Cloud hosting, data storage, and platform technology providers who process data on jlj8's behalf under strict data processing agreements.
• Customer support tools: Third-party helpdesk and live chat platforms used to manage player support communications.
• Regulatory and law enforcement authorities: Philippine government agencies, regulators, and law enforcement bodies where disclosure is required by law, court order, or regulatory directive.
• Professional advisors: Legal counsel, auditors, and other professional advisors where necessary for jlj8's legal and compliance obligations.

All third parties with whom jlj8 shares personal data are required to handle that data in accordance with applicable data protection laws and jlj8's data protection standards.

jlj8 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. Cookies are small text files placed on your device when you visit the jlj8 website or use the jlj8 app.

jlj8 uses the following categories of cookies:

• Strictly necessary cookies: These are essential for the Platform to function. They enable core features such as account login, session management, and security. These cookies cannot be disabled.
• Functional cookies: These remember your preferences and settings (such as language and display options) to provide a more personalized experience.
• Analytics cookies: These help jlj8 understand how players use the Platform — which pages are visited most, where errors occur, and how performance can be improved. Data collected is aggregated and anonymized where possible.
• Marketing cookies: Where you have given consent, these cookies are used to deliver relevant promotional content and track the effectiveness of jlj8's marketing campaigns.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jlj8 Platform.

jlj8 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations.

• Active account data: Retained for the duration of your account's active status on the jlj8 Platform.
• Transaction and financial records: Retained for a minimum of five (5) years following the date of the transaction, in accordance with Philippine AML and financial record-keeping requirements.
• Identity verification documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, as required by applicable regulations.
• Customer support communications: Retained for up to three (3) years following the resolution of the relevant inquiry or complaint.
• Marketing preferences: Retained until you withdraw your consent or request deletion, subject to any overriding legal retention obligations.

Upon expiry of the applicable retention period, jlj8 will securely delete or anonymize your personal data in accordance with its data disposal procedures.

jlj8 takes the security of your personal data seriously and implements a range of technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the jlj8 Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls ensuring that only authorized jlj8 personnel can access personal data, and only to the extent necessary for their role.
• Regular security assessments, vulnerability scanning, and penetration testing of the Platform.
• Multi-factor authentication options for player accounts to reduce the risk of unauthorized access.
• Staff training on data protection and information security best practices.

While jlj8 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jlj8 will notify you and the National Privacy Commission (NPC) in accordance with applicable Philippine law.

Under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by jlj8:

• Right to be informed: You have the right to be informed about how jlj8 collects and processes your personal data, as set out in this Policy.
• Right of access: You have the right to request a copy of the personal data jlj8 holds about you, along with information about how it is being used.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data jlj8 holds about you.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jlj8's legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on jlj8's legitimate interests.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to withdraw consent: Where jlj8 processes your data based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe jlj8 has violated your data privacy rights.

To exercise any of these rights, please contact jlj8's data protection team. We will respond to your request within the timeframes prescribed by applicable Philippine law. We may need to verify your identity before processing your request.

The jlj8 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. jlj8 does not knowingly collect personal data from individuals under the age of 21.

If jlj8 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any winnings accrued in such an account may be forfeited in accordance with jlj8's Terms & Conditions.

If you are a parent or guardian and believe that your child has registered on the jlj8 Platform, please contact our support team immediately so that we can take appropriate action.

jlj8 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, jlj8 will notify registered players via email or through a prominent notice on the Platform prior to the changes taking effect, where reasonably practicable.

The date of the most recent revision is indicated at the top of this page. Your continued use of the jlj8 Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how jlj8 protects your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or jlj8's handling of your personal data, please contact our Data Protection Officer or customer support team. We aim to respond to all data privacy inquiries within the timeframes required by applicable Philippine law.

For more information about your rights under the Philippine Data Privacy Act, you may also visit the website of the National Privacy Commission of the Philippines. For questions about responsible gaming, please visit our Responsible Gaming page. For general platform questions, visit our FAQ page.